Information on the Accessibility of the höfats Online Shop in Accordance with the German Accessibility Strengthening Act (BFSG)

General Description of the Service

The höfats online shop allows private and business customers to purchase products of the höfats brand via the internet. Users can view products online, add them to the shopping cart, place orders, and find information about product features and shipping. 

The service is provided via the website www.hofats.com and is accessible using standard web browsers on various devices (desktop, tablet, smartphone).

Instructions for Using the Online Shop

Using the online shop involves the following steps:

• Navigation via structured main and submenus

• Product search using an integrated search function

• Use of filter and sorting options for targeted selection

• Product view with descriptive texts and images

• Adding products to the shopping cart

• Completing the order process via a guided checkout system

• Communication by email for order confirmation and customer support

What does digital accessibility mean?

Digital accessibility means designing websites and online shops in a way that everyone can use them – including people with physical or cognitive impairments.

This includes, for example:

• Good readability

• Clear structure and navigation

• Alternative text for images

• Usability with keyboard or screen reader

• Avoiding unnecessary animations or distractions

We’re working on it – but we’re not done yet

We know our shop is not yet fully accessible in all areas. However, we are actively working to meet the accessibility requirements as defined in § 3 (2) of the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the corresponding regulation on accessible services

You discovered a barrier?

If you notice something while visiting our shop that makes it harder for you or others to use – please let us know. We’ll look into it as soon as possible and try to find a solution.

You can reach us at:
info@hofats.com

Thank you for your feedback – it helps us improve.

Responsible Market Surveillance Authority

The authority responsible for monitoring accessibility requirements for online services is: